Shipping policy

Shipping Information

We strive to offer reliable shipping options to ensure your order arrives as smoothly as possible. Please note that we do not offer a choice of courier — shipping methods are selected automatically based on destination and availability.

Processing Time

All orders are processed within 1–3 business days after the order is placed.
Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email.

Shipping Time

Estimated delivery time is 10–14 business days, depending on your location.

Please note that shipping times are estimates and may vary due to factors outside our control, such as customs processing, carrier delays, or local holidays.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take 24–72 hours to become active after shipment.

If the tracking status shows that the package has been delivered, responsibility for the shipment transfers to the carrier.

Lost or Stolen Packages

If your package is lost or delayed during transit, please contact us immediately so we can assist you with an investigation or carrier claim.

Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer.